Core Value Proposition
For OEMs, resellers, distributors and service providers, Hardware Contract Management, Software Contract Management and service contract renewal schedules and equipment replacement cycles is time consuming, labor intensive and often neglected. MMI solutions simplify and streamline the entire process of managing IT assets, warranties and service contracts to:
• Increase revenues by improving maintenance and service contract renewal rates
• Reduce contract management time and cost
• Improve customer satisfaction and retention by proactively renewing service contracts
• Identify opportunities for new and replacement equipment sales
Mid-size to large companies have hundreds or thousands of technology assets at multiple locations. A lapsed service contract, resulting in a denial of service, can cause an expensive business disruption. By utilizing MMI’s ONEview Portal and services, your organization will enable your customers to ensure business continuity and reduce costs by:
• Enabling timely renewal of hardware and software support contracts for assets vital to
running the business
• Making better informed decisions and smarter investments to reduce costs going forward
• Working more effectively with vendors to streamline procurement and leverage assets
• More accurate forecasting and budgeting for service and maintenance contracts
Your organization will bring a new value-add to your customers and drive more revenue and margins, at the same time.
About MMI
Managed Maintenance, Inc. (MMI), is headquartered in Boca Raton FL. MMI solutions enable
technology manufacturers (OEMs), their channel partners, distributors and service providers to
maximize service contract and equipment replacement revenues, and help end user organizations
ensure uninterrupted maintenance and support coverage. MMI’s expert professional services staff
monitors and manages warranty, maintenance and support contract schedules to proactively expedite timely renewals. MMI’s complete suite of Hardware and Software Contract management solutions has vaulted MMI to become the preeminent market leader in outsourced asset lifecycle and service contract management among OEM’s world including IBM Contract Management and Renewals, CISCO, HP, and others.
MMI’s unique ONEview web portal application provides a consolidated real-time view of all assets,
warranty and service contract information to facilitate the contract management process and identify revenue potential across the supply chain. Founded in 2007, our fast growing company now has more than $500 million in maintenance business under management for a wide variety of technology products (and #1 in IBM Maintenance Renewals).
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